Payne PH13NA Heat Pump rating 13 SEER R-410A
Payne would not be considered a top brand in HVAC ratings, but it isn’t junk, either. What Payne models like the PH13NA heat pump offer is affordable, reliable service where high efficiency and precise indoor climate control are not required. This unit offers standard 13 SEER efficiency and sells well to homeowners in temperate climates where neither high-efficiency heating nor air conditioning is required. The Payne PH13NA also makes sense for second homes and cottages that are not used as heavily as a primary residence. In other words, there is a place for heat pumps like this one.
This HVAC ratings post examines the important characteristics of this model to help you evaluate whether or not it should be a part of your heating and air conditioning solution.
Operating Cost Efficiency Rating 
(1/5)
13 SEER air conditioning and 7.7 HSPF heating are ratings among the lowest heat pump ratings available. This unit is not a good choice in either very warm or cool climates if energy savings or lower utility bills are your goal. It is an inexpensive heat pump, but your cost savings will be quickly lost if this heat pump gets heavy use for either heating or air conditioning.
Feature Rating (3/5)
This is a basic, no frills heat pump and so it gets a 3 rating. The quality is decent and the construction is solid. Here are features of note:
Durable single-stage compressor.
High- and low-pressure switches included to protect the compressor.
R-410A refrigerant for less impact on the environment.
Heavy-gauge steel cabinet is powder-coated for looks and longevity.
Sizes available from 1.5 tons to 5.0 tons capacity.
Reliability Rating (1/5)
The Payne PH13NA 13 SEER heat pump isn’t a workhorse unit but will do an acceptable job for many consumers. It is best viewed as a 7-10 year heat pump. With its low cost, is also popular for homeowners looking for a short-term solution because they are planning to sell the home shortly. With good maintenance, it may last up to 15 years.
Manufacturer's Warranty Rating (3/5)
Payne offers a very good warranty on a unit many consider an entry-level model. It comes with a 10-year compressor and parts limited warranty. That’s a better warranty than Trane’s entry-level models are others from manufacturers with better reputations.
Overall Rating (2/5)
The overall Payne PH13NA Heat Pump rating is is a 2. This unit is designed for installation where basic and dependable service is required. The cost of the equipment is low, and unless a high-efficiency heat is important, this one can be expected to do a very adequate job.