Carrier Infinity Series System HVAC Review

Quite a few visitors have been coming in looking for system reviews, so I thought I would start a new series of posts, geared around specific units, and reviewing why you may or may not, want to install them. Today, we start with a Carrier HVAC System, the top end Carrier infinity System Review.

Carrier Infinity HVAC System Review

If you got this far, chances are pretty good you are already interested in a top of the line HVAC system. If you are price shopping, this review is not for you… the Carrier infinity Systems are one of, if not THE, most advanced residential HVAC system on the market, and along with that advanced technology, comes a much higher pricetag!

What is a Carrier Infinity System?

The reason you see the word “system” after the name, is because the Carrier Infinity Systems work best when all components are perfectly matched to each other. The Infinity series is referred to as a “Communicating” system, since each of the components communicates with the others to achieve a perfect balance of comfort and efficiency. This means you want to be sure the following items are matched:

With the way the variable speed blowers in the Infinity Systems work, they can maintain a 1-2 degree temp range in your home very easily! The system will automatically adjust the cfm of the blower to distribute a slow and steady stream of heating and cooling in your home, versus blasting on for XX number of minutes each time the unit turns on.
carrierinfinity

Every function of the Infinity systems are monitored by sensors, which in turn communicate with the control system. If one of the sensors detects low airflow, it automatically calls for an increase! If it detects problems, it automatically shuts the unit off to prevent damage. Even if your filters are dirty, the control system will let you know that it needs to be changed due to low airflow!

What Does a Carrier Infinity System Cost?

Compared to other types of units on the market, the Carrier infinity Systems are a bit pricey! You can reasonably expect to pay at least 2 times the cost of a standard changeout to have it installed by a Carrier Contractor!

While most will consider this out of bounds, keep in mind that the contractor installing your Carrier Infinity system DOES need some additional expertise to make sure your system is perfectly matched and installed properly.

Efficiency wise – you may never recoup the extra cost for ultimate indoor comfort, but your indoor air quality will be considerably higher than that of a standard HVAC system.

Buying Carrier Infinity Online

Carrier is actually one of the few companies that came right out and said they do not honor Internet purchases under warranty. From a user perspective, I can find and buy several Carrier systems on the web right now, that they could instantly have removed from places like eBay if they truly wanted to. It's a catch 22 – they want to honor their Contractors by saying they don't honor online sales… but at the same time, they don't stop them from happening!

Best Way To Buy a Carrier Infinity System

Bottom Line – If you really want a Carrier Infinity System – you are better off getting Free HVAC Quotes from Local Contractors in your area. This way you can be sure you are not only covered by the Carrier Warranty, but also get the Best Price on a Carrier Infinity!

Additional Reading

Carrier Infinity Systems

Comments

49 Responses to “Carrier Infinity Series System HVAC Review”
  1. Lyle Trapani says:

    What’ s the problem with purchasing the Carrier System from an Internet source? If the price difference is significant the normal consummer would jump at the chance to save the money. Right now I’m budgeting to replace a 15 year old Carrier Heating Air Conditioner and need to save as much money as I can. I’m retired and live on a fixed income.

  2. Jonny says:

    Lyle – I agree. I talked to a contractor here in town (Tampa Florida) last week and got a quote on a Carrier Infinity 17 system. $14,500 installed! I dropped my teeth!

    I checked online and found the exact system on ebay for under $6,000. Found a licensed installer on Craigslist who is installing it when it comes in for under $2,000. He is a goodman dealer – but starving for work.

    J

  3. Dave says:

    I had a 2.5 ton Carrier Infinity system installed in 2007 and love it. My home is only 1100 sqft. I had it installed in May ’07 and got the “Cool Cash” rebate of $1500 (through Carrier) instantly deducted. The total cost which also included running two new returns to each bedroom came in at around $4600.

    $14,500 seems pretty high for any system. I would get another another quote. I live in the Tampa Bay area and used Bay Area Cool, they were pretty reasonable. I had quotes from a TempStar rep that came in around $3500 and a Trane rep that came in at $6000+ and wanted to charge me an additional $250 for the thermostat!

    I was going to go for a “middle of the line” system from whoever I choose, but for me at the time, the Carrier rebate brought the price down enough to justify going with the Infinity. It is super nice, I though AC just made the air cool. This thing makes the house comfortable!

    Whoever you go with, just make sure the installer is qualified/approved by the manufacturer. You can buy a “Top of the line” system from anyone, but if it’s installed incorrectly it won’t matter how much you paid.

    Definitely get some more quotes though, that is obscenely high.

  4. MattyB says:

    what ever you do do not go through sears. they just contract out to somebody you could of got yourself at a much lower price. The sears salesman that was at my house was the biggest liar i have seen in a while

  5. Mark says:

    @ Matty –

    Yup. Contractors pay an annual fee to be a part of the Sears program. All you get is a Carrier dealer, who has agreed to pay the fee to get leads from Sears as well.

    No different than Home Depot and the agreement with Trane dealers.

    M

  6. Lil Gibson says:

    WE JUST HAD A CARRIER INFINITY INSTALLED, AND IT IS ABSOLUTELY WONDERFUL! ONLY PROBLEM WAS THAT THE ELECTRICIAN WHO DID THE WORK SAYS THAT OUR DUCT SYSTEM IS NOT ADEQUATE FOR MAXIMUM DEHUMIFYING.. DOES THAT MEAN WE HAVE TO INSTALL A NEW DUCT SYSTEM? OUR INSTALLER (COMPANY FROM WHOM WE BOUGHT THE SYSTEM) TOLD US THAT OUR DUCT SYSTEM (INSTALLED IN 1970) WOULD BE ADEQUATE.

    WE WANT TO GET FULL REWARD FOR USING THIS SYSTEM. SHOULD WE INSIST THAT THE COMPANY MAKE THIS “RIGHT”…………OR WILL THE SYSTEM FUNCTION WITHOUT THE LARGER DUCTS? WE HAVE NO IDEA THE COST OF DUCTS BUT THINK IT MAY BE EXTREMELY EXPENSIVE.

    HELP!!!!

    THANK YOU VERY MUCH…

    ANOTHER COMMENT……..THE UNIT ITSELF IS MUCH LARGER THAN THE ONE WE HAD USED FOR OVER 20 YEARS!!!!!!! COULD HARDLY BELIEVE THE SIZE ! WE PROBABLY WOULD HAVE DECIDED UPON ANOTHER HAD WE REALIZED THE SPACE THIS UNIT REQUIRED…..STILL, IT IS VERY QUIET AND SUPER EFFICIENT……WE HAVE ONLY HAD IT A FEW DAYS AND LOVE IT……..BUT WE WANT THINGS TO BE “RIGHT”, AND IF THE DUCTS ARE NOT PROPER FOR THIS SYSTEM, THEN WE NEED TO DO SOMETHING ABOUT IT, RIGHT?

  7. Mark says:

    @ Lil Gibson –

    Congrats on the great new Infinity system!

    As far as the “Electrician” telling you about a duct issue, that’s like a plumber telling you that your circuit breaker panel needs more lugs! (You would obviously talk to an electrician first)

    I would suggest that you talk to your HVAC contractor about it first and if they cannot satisfy you (Ask him for his duct calculations or a manual J worksheet), call another HVAC guy out to make sure. If all else fails, call the Carrier Corp direct, and ask them to verify everything for you.

    Size – as in physical size – really doesn’t matter from old to new. Older, and lower efficiency units were able to take up less space due to their lack of efficiency. Newer units, with much higher SEER and AFUE ratings, need more advanced technology to achieve those ratings (Especially the higher SEER)

    M

  8. M. Longstreet says:

    I am very dissatisfied with my Carrier Infinity. I have had 2 breakdowns in 2 1/2 yrs. Carrier customer Service via phone does not record phone calls…..they do NOT follow through on the “investigation with the installer/servicer” . Yep…I am sorry that I had this unit installed by ARS here in Florida. :((

  9. Steven Conner says:

    The only difference between Carrier and every other brand is the name and the price. Carrier salesmen are excellent at building value in the minds of the customers. If they can get you to believe that comparing Carrier to everyone else is like comparing apples to oranges, the bid price becomes irrelevant to a certain degree. This is total BS and it is a form of dishonesty. There is no bad equipment, only bad installations. Carrier products are very good, extremely overpriced, and they are no better than every other brand.

  10. Chris Lee says:

    We have had the Carrier Infinity system and heat pump with air filter for over a year now and it has been perfect from day 1. Compared to my lenox system which was fairly new when I replaced it, it is quieter, better with humidity, unlimited control and monitoring. The air quality in my home is close to perfect.

  11. Nancy Anderson says:

    I had a Carrier Infinity system installed 4 years ago. They also redid all the ducts. I’m not very satisfied. I keep the thermostat on 80. It is now 84 degress in my house and the unit cannot cool to 80. I have complained to the contractor, but they said everything is working correctly. I don’t understand why the unit cannot keep the house cool. It is 102 outside, but everything I’ve read says the unit should be able to keep cooling within 2 degress. What could the problem be?

  12. AJ says:

    Hi there I am in Tampa as well. Who did you get to install you infinity system and how was the experience. I have had 2 installed for 4 1/2 years, love the unit but had a few breakdowns. Servercers in the area vary greatly as far as professionalism. I am building a new house now and may by it elsewhere and have another installer put it in. Please let me know.

  13. Scott M says:

    We had a Carrier Infinity system installed a few years ago and I can tell you, Carrier is better equipment.. We checked Consumer Reports and Carrier/Bryant was far better rated than any other brand. My wife and I only use the best equipment and the best contractors for anything (hvac, cars, house painters, etc…) Our HVAC company was one of the 2 highest rated companies in the metro Atlanta area and we got a deal on the units they had been using at trade shows. We have a 3 ton and 3.5 ton 17 SEER unit that cost us the same price as the 14 SEER units. We had to have all new ductwork, and our house was built in 1987!. If your house was built in 1970 there is NO way the ductwork is good enough. We paid just over $16,000 for a reason: this is complicated equipment and your average contractor or installer isn’t good enough to handle it. The guy who quoted $2000 is “desperate for work”? Once he gets the job, watch his actual price more than double.

  14. Ralph says:

    I don’t know who sold you that unit for $16000 but you paid way to much. We had three estimates and I asked if the ductwork in our home was good enough and all three contractors said we would have know problem. Our home was built in 1966, when everything was installed the controll thermostate tells give’s you the static pressure and if it doesn’t pass the test then you may need more ductwork done. We are very pleased with the system so far

  15. Mark says:

    What were the estimates and prices that you received for your system. We would like to share the info with our readers

  16. Paul says:

    So far I have one bid on a Carrier Infinity 17 seer System. 4 ton a/c plus change out existing gas furnace with a Carrier gas furnace. No duct work needed (according to hvac guy, who installed the previous unit and duct work in my home when it was built in 1997). Price. $9000. house square footage 1800.

    Got two more bids coming in. When I get them, I will post them. All bids are from Factory Authorized Dealers in my area. Acadiana, Louisiana.

  17. Mark says:

    Paul,

    Greatly appreciate the insight on what you are getting quoted for your Carrier Infinity Series system. It is a great unit, but as you know definitely on the high end of the price spectrum. Great work getting multiple quotes, you would be surprised how different they can be at times!

    Would love to hear what the other two quotes come back as.

  18. Paul says:

    Second bid on a Carrier Infinity System 17 Seer is 9688. That is 688 higher than the first bid. But…..The second bid is much more detailed. This bid comes from a Factory Authorized Dealer. Been in biz for over 30 years. 15 employees. Every employee is NATE certified. The opening price was 10,688. Cool Cash Rebate (instant) 1000. That’s how the 9688 was figured. Here are some interesting details I am not sure about. He said that the 17 seer Carrier Performance Series qualifies for the tax rebate; the 17 seer Infinity Series does not. The same control that comes with the Infinity Series is used for the Performance series. He gave me brochures that explain everything he told me. The bid includes: remove existing equipment, install refrigerant dryer, new condensate drain line, emergency condensate switches, install emergency condensate drain, new secondary drain pan, provide external combustion air, new double-wall heater vent pipe, new insulated return air plenum, mastic sealing of installed duct work, and a 17 point system performance check. Warranty: 1 year total comfort agreement, 10 yr compressor, 10 yr parts, 20 yr heat exchanger, 1 yr freon, a no lemons warranty, FAB 100% satisfaction.

    It sure makes me nervous thinking about spending that much money for an a/c system. I have no doubt, based on my review research, that almost everyone who gets the system, loves the system.

  19. Bill says:

    DON’T BUY IT!

    My sytem cost just over $20K. It was installed 5 years ago and it has been nothing but trouble. We had every option installed from high eff. air filter, outside ventilation to UV lamps in the duct work. The system is attic mounted and heats my attic to 70 degrees in mid-winter. Carrier and my HVAC company insists it is the house but we have R50 insulation, ridge vents, 7 roof vents, 5 gable vents and soffit vents. There is 5 times the ventilation needed for a house this size. We also have 2 engineering reports which show it is the Infinity itself. We had ice damning so severe I had to have a company come in to break up the ice because water was actually pouring into the house.

    In addition, the damn thing has broken down at least 6 times (blown high eff. filter circuit board, blown blower motor, broken dampers, blown damper controller fuses, etc.). 3 times our HVAC company has come over and said the damage was because of a power surge or lightning strike. Each time I then take them into the basement to show them we are protected by 2 whole house surge protectors. All we get is one excuse after the other.

    We have 6 zones in our house. This is what this system was design for but even with the basement zone set to 55 it still pumps heat into it ’round the clock. The HVAC company keeps saying it is supposed to do that but even Carrier says, “if that was the case then what is the thermostat needed for?”. We have a separate zone set up for 3 of our upstairs bedrooms but the system blows so hard the curtains come off the wall. Our HVAC company then comes over to “adjust” the mechanical dampers and vents in the zone. But now the sytem whistles so loud dogs 3 miles aways can hear it. The motor speed option on the thermostat appearently do nothing.

    What a piece of crap. Don’t waste your money, buy Lenox.

  20. Mark says:

    Bill,

    That is truly a nightmare of a story. At first blush it sounds like a poor HVAC installation (the dirty secret that many don’t realize is that an improper installation can nullify any of the benefits of a high end system), but I really have no way of knowing that for sure without seeing the entire system in its environment.

    Have you had a Lennox in the past or are there other reasons that you feel that Lennox HVAC systems are superior? Would love to hear your insight.

    Thanks!

  21. Mark says:

    Paul,

    Again, much appreciated on the 2nd detailed quote. It is amazing how hard it is to find such great information available on the web! As with all bids, sometimes it is the little things that make the final bid you take the one you chose. Sound like they have their ducks in a row for you.

  22. Bill says:

    Mark,

    The system which the Carrier unit replaced was Lenox. It ran without a problem for 15 years.

    My house was renovated 5 years ago, stripping it down to the foundation. My wife and I figured we would go with this higher end (higher $$$) unit because energy costs weren’t getting cheaper any time soon. My local HVAC was given the building plans and they designed & installed the Carrier system to this newly framed house. Everything is brand new. Since then I have had my local HVAC company out to my house no less than 25 times (really, this is not an embellishment). Carrier has been there twice. I have another HVAC visit scheduled for this Friday.

    The first time Carrier came to my house they recommended relocating the system in the attic. My HVAC company tore out the entire system and re-installed it but we still have the same problems. We have high temperatures in the attic, unregulated zones (heating/cooling with no demand), and high velocity air ripping through zones. I had 2 engineering firms pointing their fingers at the system. We have thermo-camera images of the Infinity system glowing at a 70 degree temperature, with ductwork (R4) radiating between 60 -70 degrees. My attic is livable in mid-winter. I have temperature chart recordings of 110 degree heat being blown into a basement with no demand, video showing my curtains being blown to the floor in the bedrooms. It just goes on and on.

    The Infinity was picked because of its ability to support multiple zones. We have 6 zones in our 5 bedroom, 4 bathroom home (16 rooms total). The sensors, intelligent thermostats, pressure senders, variable speed motors & variable pitch dampers were supposed to make this unit suitable for multiple zones. As stated above, this Friday we will be expecting another visit from my HVAC Company. This time they’re telling me Carrier said the problem(s) are due to load & pressure, the system has no place to dump the pressure. Even if this was a valid problem it only addresses the high velocity air and no-demand heat in the basement, not the high attic temperatures.

    I agree, a lot of the responsibility falls on my HVAC Company. However in the end, Carrier is responsible for its vendors and the application of it products and Carrier should have never recommended this system be attic mounted.

    Bill

  23. Mark says:

    Bill,

    It seems that you have your ducks in a row and have ample reason to be upset. Greatly appreciate the insight you have given and the detailed responses. I truly hope that Carrier solves your problem here.

    Thanks again for the great comments!

  24. shay caye says:

    We purchased Carrier Infinity HVAC through local sales company 2 years ago. In the midst of snow storm, it broke down. 5 (yes, five) compressor replacements later in addition to numerous unsuccessful fixes prior, the system finally began to run again. Neither the local sales company (who was happy to take our $$) nor the headquarters is willing to talk to us about extending our warranty. We think that would be fair considering the original part didn’t last more than 1.5 years. Additionally, in the winter, the outside system makes such loud whining / moaning sounds when it defrosts that our neighbors have complained to our HOA. Carrier says that is normal for this type of unit. Our Trane that we had for 25 years NEVER gave us any difficulty. But it had grown ineffecient. I would recommend doing diligent research and personal recommendations before purchasing this expensive unit.

  25. Mark says:

    Shay,

    Thanks for your input that I am sure our readers will love to digest. It is always best to make sure you have some honest feedback before making a large purchase such as an HVAC system.

    I’m surprised at the run of negative Carrier feedback of late. Normally we hear glowing reviews of this system. I’m sorry to hear that yours has gone so poorly and the company hasn’t decided to make it right on your behalf.

  26. Todd says:

    I purchased a Carrier Infinity system 1-1/2 years ago and absolutely love how the system works although I had issues with the contractor. My blower motor went out within the first year and I was told a replacement was on back order and to expect 2 months to get the replacement. Being the 5th of July in Houston, Texas, I was not a happy camper to hear that I would be without A/C for 2 months. After much complaining I was able to get the contractor to provide me a temporary motor until the new one arrived. The new one finally came in 6 months later! I have since found out that the contractor had never placed a new motor on order and many other excuses. Again, the unit is great. $14,000 for the 17SEER Infinity including duct work for a new construction installation for 4,300 SQ FT living area. Utility bills never over $250/mo. My biggest complaint is the price of filters ($90 every 4 months).

  27. Mark says:

    Todd,

    Thanks for the great insight. This is a common theme we hear again and again when it comes to home hvac systems. A quality installation and contractor are musts or not only are you not going to get the best out of your unit, but you are also going to have some headaches to deal with.

    Greatly appreciate the Carrier Infinity pricing insight and overall review of the unit. Thanks for stopping by!

  28. B. Wade says:

    I have been with a Factory Authorized Carrier Dealer for a long time and I see, in all of these comments, an underlying theme. “Have your Infinity system installed by a highly qualified contractor.” You wouldn’t go to a Ford dealer for a Mercedes would you? If you are going to buy the finest a/c equipment available, check your contractors credentials. Make sure he is properly licensed, is insured properly, has in hand Infinity training credentials, is NATE certified, knows how to do a proper heat load, knows how to calculate air flow, knows the best practical methods to install your system. I could go on and on. As a last bit of advice, make sure he has many years experience and employs qualified technicians who can pass a background check and pass a drug screen. If you are going to buy higher quality, make sure the installers are higher quality.

  29. Mark says:

    @ B Wade,

    I have alluded to this several times, but I like to refer to it as the “dirty little secret” in the HVAC world, quality installation is a must. Obviously this applies to high end products like the Carrier Infinity series HVAC products. Thanks for taking the time to leave a comment!

  30. Antonio says:

    I’m considerring a Carrier Infinity 19 SEER vs an Lennox XP21 system. What are you your thoughts on both sysytems?

  31. Rich says:

    Save your money and do not buy a Carrier Infinity System AC System!!!! We bought ours when building our home and from day one the system has not worked right. The system is only 5yrs old and the coils have been replaced, the control board has been replaced 2 times, the vent controller motors have been replaced 2 times each. The system gets a critical error at least 1 once a week where the circuit breakers have to be thrown to clear the error and when certified Carrier Tech comes to repair they can not find anything wrong. They say “it happens”…the errors that is…

    look at another company….I’ve had Train systems in the past they worked great. Looking to replace mine….

  32. Ray Hallman says:

    Ocassionally, I look in google search for answers to my “Infinity” problems as well. Here I go again:
    Reading over your discussion lists illustrates some problems I have. My system was installed about a year ago by a reputable, well known installer company that I have been familiar with over 30 years although had not used for any service before. I trusted them too much. Here is what happened to me: I called them to fix my old system that was leaking water. They agreed to replace the Evaporator because the drip pan had rusted out. After trying for awhile, they could not replace it. So I discussed that I would like to have a Carrier Infinity System installed because the technology is in theory a great thing that should work the best of anything you can buy. I understand this technology, so I had no doubt that it would be the best. This company turned out to be liars and only installed an “Infinity” thermostat and heating plant. The Evaporator Coil installed was “Thirdy Party” unknown and the Condenser Unit installed outside was the second line Carrier “Premier” unit. So now I get a unit that is very tempermental and fragile that freezes up if you breath on it wrong, like turning up or down the thermostat a little. Then it’s required to raise the temperature to 80 and set the fan to HIGH for an hour to clear the ICE out of the evaporator coil. The system indicates the faults during “freeze up” as either “change filter” or other system fatal errors and such. Clearing the ICE does work, but this is disappointing to have to do this often. I believe the system is of great quality if it was installed as a genuine “Infinity” system completely made out of “all Carrier Infinity” parts. But my installer decided to install my “Cadillac” System with a Chevy motor instead of the Cadillac motor I expected and then expected the third party evaporator to work as good as a genuine Carrier Infinity Product. I would like to discuss this directly with Carrier, but they offer no way to do this that I can find. Does anyone know how I could actually get to talk to Carrier directly about this situation? I am surprised to find that it appears that Carrier is not that proud of their products and only relies on the Installer for the customer interface on difficult issues. This is not good when you can not trust the installer. Thanks!

  33. Charlie says:

    I am in the market right now for a air conditioning system. After reading all of these articles now I am totally confused on which system to purchase. We have a sever asthmic child and we need a good filter system as well. I was looking at the carrier systems but they are way out of our price range. We live in northeast Florida. HELP!!

  34. Mike S. says:

    We are considering 2 complete Carrier Infinity 17 systems (Condenser, Gas Furnace, Evap) for our 3200 s.f., 2-story home in Phoenix, AZ area. After manufacturer rebates, our total installed price for both systems is $16495.00 (outhe door). Quote was from a Carrier “Presidents Club” rated contractor. During their bid inspection, they pointed out several installation issues of our original equipment (15 year old Tranes). Lack of plenums, under-sized return ducts, poorly hung duct work in attic (basically, the original contractor did just enough to pass inspection). All of these issues would be addressed upon installation of the new equipment and are included in our bid price. Does this sound fairly reasonable? Appreciate any feedback.

  35. Mark says:

    Mike,

    $16,500 seems a little on the high side to me, but by no means way out of the ballpark. As can be seen if reading other experiences above $14k-$16k is somewhat common for these units. Might not hurt to get a couple more quotes and compare them against one another. And you can even use them to get your preferred contractor to lower his price!

  36. Mark says:

    Charlie,

    The truth is that most of the units these days are decent enough to use. I would steer you towards units from Heil, Rheem, Bryant, Aire-Flo or similar. Probably a better price point and still very good. I would pair that with a separate HEPA filter system and remove as much carpet from your house as you can. Hope that helps!

  37. Ray says:

    House built in 2006 with carrier infinity ser 16. After 1 year the whole outside unit was replaced under warranty. Since then a new problem every year. Today was told the hard start capacitor and relay had to be replaced.
    This unit is a piece of crap. I am told that the warranty is up on parts which is only 5 years. I know carrier says 10 years but the house was built new and we did not move in before 90 days which is when you have to register before you can get the 10 year warranty.
    I will never buy a Carrier product again. I had a Lenox in my other house for 10 years before I sold the house and never had a service call.

  38. Mitch says:

    Had an Infinity 21 Seer two speed air conditioner and 95% variable speed furnace 2 yeras ago. It runs great, but the upstairs is always warmer than the dowstairs (3,600 sq ft home). I want to add a zone system to it. Does this really work?

  39. Jay says:

    Have to add still another warning about Infinity. Haven’t had the horrific problems some have written about, but it’s consistently had malfunctions that have sometimes corrected themselves but for which we’ve often had to call the installer, a reputable company. The system seems overly complex, too dependent on its computer, and not as responsive has our last unit. After stopping randomly at various times, it’s now not functioning, after just 6 years. Our old unit ran without a hitch for 12 years. It may be a worn-out start capaciter. We’ll see. Anyway, I would suggest looking into Tranes and other makes.

  40. Jeremy says:

    I am a hvac dealer, you can get the same quailty from Tempstar, Heil, Comfortmaker, and Night and Day, at a much better price. All these brands are made by Carrier and come with same major components , as well as the same warranty. Some models are rated up to 18 seer.

  41. DKIRKEY28 says:

    JUST PURCHASED AN INFINITY SYSTEM. A SYSTXCCUID01-V.
    IF THE THERMOSTAT IS ALL PROGRAMED- WE SUDDEN LOSE AC POWER TO OUR HOUSE –
    FOR 3 DAYS. WHEN THE AC COMES BACK IN –WHAT WILL THE THERMOSTAT PROGRAM
    COME BACK TO ?

  42. Mark says:

    After 3 days it should go back to the factory settings, I believe. Did this happen to you?

  43. DKIRKEY28 says:

    THANKS MARK- NO THAT DIDN’T HAPPEN YET. TRYING TO BE PROACTIVE- THIS IS ONLY THE SECOND TIME I HEAR ( GOES BACK TO FACTORY SETTINGS) ANY IDEA WHAT IS THE FACTORY SETTINGS ARE ? THIS BECOMES VERY IMPORTANT IN NORTHERN ILLINOIS. CAN GET TO 20 BELOW AND CAN LOSE POWER FOR 3 DAYS OR MORE.

  44. DKIRKEY28 says:

    NO MARK NOT YET. I LIVE IN ILLINOIS. HAVE SEEN THE TEMPERATURE DROP TO 20 BELOW. WE HAVE LOST OUR POWER FOR MORE THEN 3 DAYS. THE QUESTION IS- “WHAT IS THE PERMANENT -FACTORY SYSTEMS SETTINGS .” THAT CARRIER HAS FOR SYSTXCCUID01-V. WHEN THE POWER COMES BACK ON WHAT WILL THE THERMOSTAT BE SET AT.?

  45. DKIRKEY28 says:

    DOES THE CARRIER SYSTXCCUID01-V HAVE E SQUARED /ROMS TO HOLD MEMORY.
    THERE IS NO BATTERY. THE SUPPER CAP ONLY GOOD FOR JUST SO LONG..

  46. DKIRKEY28 says:

    MUST HAVE HIT A REAL PROBLEM THERE

  47. DKIRKEY28 says:

    HAVE A CARRIER INFINITY SYSTEM…24ANB748 WITH A CNPU481 – 2 STAGE AIR CONDITIONER

    QUESTION IS– HOW MANY BTU’S IS STAGE ONE AND HOW MANY BTU’S IS STAGE TWO ?

    DKIRKEY28

  48. DKIRKEY28 says:

    JUST PURCHASED AN INFINITY SYSTEM. WITH A SYSTXCCUID01-V.
    IF THE THERMOSTAT IS ALL PROGRAMED- WE SUDDEN LOSE AC POWER TO OUR HOUSE –
    FOR 7 DAYS. WHEN THE AC COMES BACK IN –WHAT WILL THE THERMOSTAT PROGRAM
    COME BACK TO ?– WILL WE GET HEAT IF WE ARE NOT HERE ?
    OLD THERMOSTAT HAD A BATTERY THE NEW ONE DOESN’T..

    WE LIVE IN ILLINOIS IT CAN GET TO 20 BELOW UP HERE- IF WE ARE NOT IN THE COUNTRY
    WILL THE PIPES FREEZE ?

  49. DKIRKEY28 says:

    WHY IS IT SO HARD TO GET DATA FROM CARRIER ?

    FOUND OUT OUR AIR CONDITIONER
    HAS A TWO STAGE SCROLL COMPRESSOR. THERE HAS TO BE LIMITS MAX AND MIN. -(BTU’S)-
    CARRIER DOESN’T HAVE THERE DEFINITION OF ( CARRIER SCROLL).

    I WOULD CERTAINLY EXPECT CARRIER TO BE PROUD OF THERE PRODUCTS. AND NOT
    WANT TO WORK IN SECRET.

    AND WE WONDER WHY CHINA IS AHEAD OF THE USA.

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