Carrier Warranty on Internet Purchases
One of the long time questions about buying HVAC Online is whether or not you will have a warranty on your new equipment. In our efforts to get clear answers, we have been trying to get the manufacturers to tell us without doubt, their stance. To date, we have only received a few replies... which mean that some of the manufacturers wish to leave that gray area open, so they can still make sales and boost profits!
Carrier Warranty On HVAC Purchases
Carrier, which also means Bryant, Heil, and several other brands under the United Technologies umbrella, has stated without doubt, they will not cover equipment that is purchased via the internet!
It is actually quite a surprising answer that I received from them, as we used to sell quite a bit of their products online, and in the words of ANY poker player, they were "All In" and wanted us to sell as much as we could! You can take a look at our Carrier HVAC Manufacturer page and see the exact reply from them.
Mixed Messages from Carrier
One might think this is a be-all, end-all answer but guess what... if it were the case, why would they let people continue to sell it online? I could point out at least 3-4 websites actively selling the Carrier brand online, as well as the numerous listings on eBay for Carrier products! Just look below and you can easily see what I mean!
If Carrier were truly serious about this - they would simply buy one of the pieces of equipment, track the serial number back to the original Contractor who purchased it from them, and shut the flow off at the source!
IT WON'T HAPPEN!
US $700.00 Bids: Ends: 6d 10h 56m  A C UNIT CARRIER 25 TON SPLIT UNIT R22 STRAIT COOL LK | US $700.00 Bids:Ends: 29d 16h 58m  A C UNIT CARRIER 2 TON SPLIT UNIT STRAIT COOL R22 LK | US $709.00 Bids:Ends: 29d 13h 36m  Carrier FB4C Base 20 Ton Dual Purpose Air Handler | US $718.00 Bids:Ends: 5d 14h 14m  Carrier CNPVT3617ATA 3 Ton R410A Vertical Coil |
US $723.91 Bids:Ends: 5d 9h 39m  CARRIER PARTS ZONE THERMOSTAT ZONE CONTROL NEW SSP 01E SPP01E NEW AND UNUSED | US $724.99 Bids:Ends: 8d 19h 22m  Carrier Bryant Payne 1 HP BLOWER MOTOR HD52AK653 208 230 460 3 Phase Marathon | US $724.99 Bids:Ends: 8d 19h 22m  Carrier Bryant Payne 1 HP BLOWER MOTOR 5K49ZN6391S 208 230 460 3 Phase Marathon | US $724.99 Bids:Ends: 8d 19h 26m  Carrier Bryant Payne 1 HP BLOWER MOTOR HK52AK651 HD52VE400 208 230 460 3 Phase |